Chatwoot is an open source alternative to Intercom, Zendesk, Salesforce Service Cloud, and other proprietary customer relations communications platforms
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Chatwoot is an open source customer relationship platform built with Ruby and Vue.js. It was written from scratch to allow customer-relations teams to build end-to-end platforms for ticket management and support.
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Chatwoot is an open source customer relationship platform built with Ruby and Vue.js. It was written from scratch to allow customer-relations teams to build end-to-end platforms for ticket management and support. This article looks at Chatwoot's architecture, installation, and key features. Chatwoot's architecture Chatwoot requires the following components to function properly: